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GamersApp

Online Shop & Social Network for Gamers

GamersApp

Online Shop & Social Network for Gamers

GamersApp

Online Shop & Social Network for Gamers

A mobile app that connects gamers together and allows them to purchase items related to their lifestyle

My Role

Product, UX, Research

Platform

iOS, Android, WebApp

Date

Oct 2016 - Sept 2017

Team

Product Designer (Me), Ionic App Developer, Sales Manager, Graphic Designer

Problem Background

The company owns multiple online shops for various niech markets, they wanted increase customer retention by urging customers to buy from their different stores.

Solution

  • Revamping the design of store emails.

  • Revamping the footer.

  • New UI Cards in Sidebar

  • A mobile app that aggregates all products and targets the customer cultural behaviors.

KPI

Customer Awareness About

KPI Final Status

The app total users got higher than all stores total customers.

Company

Fox E-Commerce Group, Iran

Future Thinking + Design Thinking bonded by Vision in Design

  1. Future Thinking is a cross-disciplinary approach to considering potential futures through the exploration of trends and drivers for change that may lead to different future scenarios

  2. Vision in Design: A designer’s job is not only to solve present-day problems but also to look for possible future, this method design towards a desired future in which a product fits.

  3. Design Thinking is a non-linear, iterative process that teams use to understand users, challenge assumptions, redefine problems and create innovative solutions to prototype and test.

Overview

Overview

Discover

Voice of Customer

Social Media

Google Analytics

Improvement

Email

Footer

Related Products

Transformation

Business Canvas

CSAT

Cultural

States

People express theirselves by wearing clothes such as Pride Flag or Red Hat, They also use AR Filters to express themselves in social media.

Principles

The clothes people wear send powerful signals to people.

Economical

Trends

  • People invest more and more in virtual assets and will own more objects in digital systems including virtual worlds.

  • AI is going to replace many jobs.

Technological

Trends

  • The Mixed Reality headsets are going to be more slim and usable.

  • Big fashion names such as Gucci, D&G and Nike have heavily invested in Metaverse and are going to invest more in Metaverse Fashion.

  • 3D Printed Apparel market is going to expand.

  • E-textile turns clothing into power sources

Enviromental

States

The fashion industry is the second largest polluter in the world right behind fossil fuels

Social

State

Technology has democratized journalism and digital media.


Trend

  • The technology itself is going to become more democratized. According to Gartner(2019) “Democratization of technology means providing people with easy access to technical or business expertise without extensive (and costly) training.

  • AI is going to be part of everyday decision makings in our life.

Discover

Voice of the Customer

Voice of the Customer

adad

Social Media

Social Media

The social media profiles of 95 customers were analyzed to understand their needs and interests. Their liked pages were categorized to create a persona based on their profile.

The social media profiles of 95 customers were analyzed to understand their needs and interests. We studied the pages they have lik

The social media profiles of 95 customers were analyzed to understand their needs and interests. We studied the pages they have lik

Google Analytics

Google Analytics

Google Analytics

Google Analytics reports were used for understanding the demographic information of visitors. Also we recognized that:

  • Only a tiny portion of visitors uses search function

  • Users prefer using pagination features.

  • Around 90% of users are male.


Interview

Interview

Three fashion design students and two fashion designers were interviewed:

  •  Which topics were the hardest for you at university?

  • Which paper size do you use for sketching and illustration?

  • How do you use smart devices in your work?

  • As a fashion designer, how much time do you spend drawing patterns and sewing the clothes? 

  • How do you use dummy models?

  • How do you test your designs?

Comparative Analysis

Comparative Analysis

The features and interactions of the main competitor were analyzed by studying their documentation and video tutorials.

Define

Vision Statement

Vision Statement

The statement is the way a designer want to fight the future world, it defines what a designer want to offer people within the established context.

The statement is the way a designer want to fight the future world, it defines what a designer want to offer people within the established context.

"Fashion is a form of self-expression and social identity, and every person should easily contribute to Fashion design world. Understanding that digital clothes can express you in the same way as physical clothes contributes to the environment."

"Fashion is a form of self-expression and social identity, and every person should easily contribute to Fashion design world. Understanding that digital clothes can express you in the same way as physical clothes contributes to the environment."

User Journey Map

User Journey Map

Requirements

Requirements

Persona

Persona

Improvement Efforts

Problem Solving with SCAMPER

Problem Solving with SCAMPER

Problem Solving with SCAMPER

C

Combine

Combine XR Filming rendering system with Motion Capture to create fashion shooting feature.

M

Modify

Instead of using a default dummy model, make dummies customizable

P

Put to Another use

Another use

Use transparency map coloring for cutting garments

E

Eliminate

Eliminate the process of pattern making

R

Reverse

Instead of putting virtual cloth on people, put people in virtual enviornment

R

Reverse

Instead of drawing patterns to create 3D prototype, create 3D prototypes then the system generates the the dress patterns.

User Flow

User Flow

Transformation Efforts

Prototyping AR Micrinteractions with RealityComposer

Prototyping AR Micrinteractions with RealityComposer

Prototyping AR Micrinteractions

Interface Design: Fashionator Studio, iPad App

Interface Design: Fashionator Studio, iPad App

Interface Design: Fashionator Studio, iPad App

Usability Studies

Usability Studies

Observation: Understanding how other users utilize interactions and their facial expressions allowed me to design more tools to improve usability.

Task Time Completion: After each build, we measured the task time completion(T-Testing), and based on this data, some features were designed to improve the task time completion and flexibility of the app. 

Recap

Recap

I appreciate my team members for helping me to understand the to learn more about 3D graphic programming!

My feeling while working on iterations of designs was that I was giving our users superpowers, and I love that feeling!

Other Case Studies

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